Terms & Conditions

By accessing, viewing, browsing and using all associated services and products available on sinsations.co.za the user acknowledges that:

  • They have read and agree to the Terms & Conditions as set out below
  • They are of sound mind and over the age of 18 (21 years of age, depending on the applicable laws from where the user is accessing the website)
  • Their intended use of the website and its services and products are for their own personal legal use and not to cause harm to any person or legal entity, directly or indirectly which may lead, but not limited, to financial, physical and emotional damages or harassment.
  • The use of the website, its services and products constitutes as acceptance of the Terms & Conditions as set out below and is within accordance of South African law.
  • The contents, services and products offered and viewable on this website are not offensive in any way to the user.

Copyright & Terms of Use

The site content on sinsations.co.za and all its services offered are only intended for users over the age of 18, depending on region or country law.

Users may only use this website to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make or attempt any false or fraudulent purchase and transactions.

This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ‘embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Limitation of Liability and Disclaimer

Users of sinsations.co.za do so at their own risk and as result sinsations.co.za and its “owners; employees and representatives” (further referred to as “we” & “us”) cannot be held liable and/or responsible to any person or legal entity for damages that may arise out of use of this site or its services.

The user and/or the list of participants shall indemnify and hold sinsations, its officers and employees, from and against any claims, liabilities, losses, costs, damages or expenses (including attorney’s fees) arising from the users use or participation of this service or the information contained thereon.

The website, sinsations.co.za and all its past, current and future content and offers are provided on an “as is” basis, and may include inaccuracies or typographical errors. We make no warranty or representation as to the availability, accuracy or completeness of the content provided. We or any vendor, supplier or affiliate of us shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the content, website or services thereof, or of any linked website.

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, and we cannot be held liable for any errors and omissions.

We cannot assume any obligation or responsibility for any direct, indirect or incidental damages of any kind whatsoever that may result from the use of this site, it’s services and contents, or the incorrect unintended use of any products for sale, even if we have been notified of such possibilities of damages.

Agreement of Sale

An order is only viewed complete and accepted once the merchant bank confirms the order or once we have received the funds in our account. Should the funds not reflect within 7 days, we reserve the right to cancel the order.

We cannot be held liable for any price changes or changes to the content relating to your order before the transaction/order is deemed complete as stipulated above.

We cannot be held liable for any items out of stock before the transaction/ order is deemed complete.

We reserve the right to cancel any orders without reason, in which case a full refund or exchange will be offered.

Privacy Policy

We will not distribute or sell any personal information submitted to our website and all customer information is treated as confidential. We will only use your personal information to process and deliver orders, respond to queries or order and to offer product information where requested. We cannot be held liable for any incorrect personal information supplied to us that may lead to an order not being received.

Your credit card details are not stored on our website or database and are not visible to us.

The user’s username and password selected for registering their account however remains the user’s/ account holder’s responsibility to keep safe and private.


All priced displayed on the website are inclusive of 14% Vat and excludes any shipping costs. Before making final payment the final order amount will be displayed in ZAR (South African Rand).

All orders will be processed in ZAR (South African Rand).

Shipping & Returns Policy

Deliveries are discreetly packaged and only made within the borders of South Africa.

The user agrees to supply the correct delivery information and accepts and agrees we need proof of delivery by means of the recipient signing for the delivery. The user also accepts and agrees that we accept any person available at the delivery address to sign for the delivery and in the event of Post Office collections we accept signatures not necessarily from the user.

Should we be unable to deliver due to nobody being available to receive the delivery, we will make every effort and attempt to contact you. If the order ends up being undeliverable a refund will be offered on the products ordered, but the user will be held liable for all shipping costs.

For “in-stock” items, all order placed before 1pm will be dispatched the same day and due to arrive within 2 working days, depending on selected shipping method.

Should an item be out of stock, if we are unable to deliver within 15 working days, a full refund will be issued, should you not wish to wait longer.

We will only consider returns if an item is defective and we are notified within 48 hours. Once we are notified of the user’s intent to return a defective item, we will provide the user with the return address and details, should we deem the return viable.  In the event of a defective item being received, we will exchange the item or at our discretion we may offer a full refund.

Lubricants, lingerie and items of a perishable nature cannot be refunded or exchanged.

Applicable Laws

This website is created, maintained and controlled in the Republic of South Africa and as such the laws of the Republic of South Africa and the jurisdiction of the South African Court govern this user agreement and the use or inability to use this site.

Changes to these Terms & Conditions

The user of this website accepts that we can change the Terms & Conditions at any time without notice and as result we ask you to please review these Terms & Conditions regularly.

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